Your financial security

At Footloose we understand the great value and cost a holiday has for most people. We feel that it is vital that your money is protected as securely as possible to give you peace of mind and financial security.

This security is provided in three ways:

Travel Trust Association:
All payments to Footloose are placed directly into a designated Trust Account administered by an independent chartered accountant acting as trustee. The money can only be released to Footloose when your holiday has been completed or the service comprising your holiday has been paid in full. This process is overseen by the Travel Trust Association, a trade association of travel agents and tour operators, which provides financial protection for the traveller. Footloose abides by the strict requirements of the TTA and submits financial reports every month.

For further details about the TTA, please feel free to call them on 020 8876 4458 or visit www.traveltrust.co.uk.

Insurance:
Your money is further protected by an insurance provided free of charge for you by Footloose against operator insolvency. This provides greater protection than is required by the 'EU 1992 Package Travel and Tours Regulations' (the main statutory requirement), and greater protection than most other travel companies.

Air Tours Operators Licence:
International flights are not covered by the same secure system, because the regulations do not allow it. Flights will be booked with holders of an Air Tours Operators Licence for whom we act as agents, and the flight bookings are subject to their booking conditions.

When a flight booking has been accepted by us, we shall issue to you an ATOL receipt which confirms that the money for the flight is held by us on behalf of the ATOL holder. A contract will exist between you and that ATOL holder once they issue a Confirmation Invoice, which we shall send to you as soon as we receive it.

All other arrangements offered by us are provided under a separate contract from the flight arrangements and will be separately invoiced. This system ensures that your payment is protectd by a bond. The ATOL system is administered by the Civil Aviation Authority and can be checked at www.caa.co.uk/cpg/atol/public/default.asp.